About HEARTSMAP

  • 1. What is HEARTSMAP?

    HEARTSMAP is a psychosocial assessment tool developed by the Divisions of Pediatric Emergency Medicine and Pediatric Psychiatry at BC Children’s Hospital (BCCH). HEARTSMAP helps emergency department (ED) clinicians assess and manage children and youth presenting with mental health complaints (i.e. depression, anxiety, eating disorders, etc.). While originally developed for an emergency department setting, HEARTSMAP is now available to clinicians to use at their discretion in emergency departments outside of BC and in community settings where a psychosocial assessment is warranted.
    HEARTSMAP is composed of 10 psychosocial domains:

    • Home
    • Education and activities
    • Alcohol and drugs
    • Relationships and bullying
    • Thoughts and anxiety
    • Safety
    • sexual health
    • Mood and function
    • Abuse
    • Professionals and resources

    Each of these sections is allocated a score:

    • 0 for no concerns
    • 1 for mild concerns
    • 2 for moderate concerns
    • 3 for major concerns

    Validated among ED clinicians at BCCH, HEARTSMAP is currently the psychosocial assessment tool used for all mental health presentations at the BCCH ED and many EDs throughout British Columbia.

  • 2. How does HEARTSMAP differ from other psychosocial assessment tools?

    HEARTSMAP is designed for ED clinicians such as physicians, nurse practitioners, registered nurses, social workers, etc. who typically assess and manage children/youth presenting to the department with mental health complaints. Registration to use HEARTSMAP is also available to medical trainees, such as medical students, residents, and subspecialty fellows. HEARTSMAP is not intended for general public use.

    Registration is required for all users.

  • 3. What are some recommendations for management that HEARTSMAP provides?

    Recommendations for management range from emergent consultation with a mental healthcare provider prior to disposition decision to referrals to community mental health services such as crisis response teams, social workers, youth health specialists, substance abuse services/detoxification programs, or redirection to an established care team (if applicable).

  • 4. How long does an assessment take when using HEARTSMAP?

    Typically, an assessment using HEARTSMAP will take 10-30 minutes to complete; however, this will vary depending on how forthcoming the family is with providing information and your history taking style.

  • 5. Has HEARTSMAP undergone pilot testing?

    Yes. HEARTSMAP was piloted at the BC Children’s Hospital pediatric ED in September 2014. ED clinicians at BC Children’s Hospital provided feedback during this pilot period, allowing us to refine tool’s scoring criteria, provide additional sample interview questions, and adapt the user interface to improve user experience. HEARTSMAP has since been adopted as the standard psychosocial assessment tool used at the BC Children’s Hospital pediatric ED.

  • 6. Has the HEARTSMAP tool's inter-user reliability been evaluated?

    Yes. HEARTSMAP’s inter-user reliability was evaluated among pediatric ED clinicians locally at BC Children’s Hospital in 2014, and among ED clinicians in general EDs in 2016.

    At BC Children’s Hospital, data from 104 ED mental health presentations was extracted to construct clinical narratives. A panel of ED clinician evaluators reviewed each of these narratives. The panel included: 2 pediatric emergency medicine physicians, 1 nurse practitioner, and 1 bedside nurse. The results below summarize the agreement among the clinician reviewers with regard to consulting psychiatry in the ED:

    Comparisons Kappa Value Interpretation¹
    Pediatric ED physician vs. Pediatric ED physician 0.7 Substantial Agreement
    Pediatric ED physician vs. Nurse practitioner 0.6 Moderate Agreement
    Pediatric ED physician vs. Bedside nurse 0.5 Moderate Agreement

     

    In addition, eleven ED clinicians from 5 health authorities – Provincial Health Services Authority, Providence Health Care, Vancouver Coastal Health, Fraser Health Authority, and Interior Health Authority validated the HEARTSMAP tool in 2016 (2). These ED clinicians, including physicians, social workers, and psychiatric liaison nurses, were asked to use the HEARTSMAP tool to evaluate 50 fictional narratives describing a variety of pediatric mental health cases. 

    We report moderate to near excellent agreement, overall among clinicians for all 10 of the tool’s psychosocial sections (κ=0.43 to 0.93) and domain scores (κ=0.75 to 0.90), with acceptable agreement across all tool-triggered service recommendations (κ=0.36 to 0.65). Our findings show that HEARTSMAP may be reliably used by ED clinicians in assessing MH issues among youth. Results from this study will assist in informing the wider clinical implementation of HEARTSMAP as a standard assessment tool, in diverse emergency care settings.

    1. Viera AJ, Garrett JM. Understanding Interobserver Agreement¿: The Kappa Statistic. Fam Med. 2005;37(5):360-363.
    2. Virk, P., Stenstrom, R., & Doan, Q. (2018). Reliability testing of the HEARTSMAP psychosocial assessment tool for multidisciplinary use and in diverse emergency settings. Paediatrics & Child Health, 1–6. https://doi.org/10.1093/pch/pxy017
  • 7. How accurately can HEARTSMAP predict psychiatric admission?

    During our HEARTSMAP pilot implementation at BC Children’s Hospital, we prospectively enrolled 62 patients presenting with mental health concerns to determine whether the tool could correctly predict which patients required a psychiatric admission. During the pilot implementation, users were asked to user HEARTSMAP to guide their assessment; however, the patient’s ultimate disposition was at the ED clinician’s discretion. The results are summarized below:

     

      Patient Disposition
    HEARTSMAP Recommendations Admitted (n=13) Discharged (n=49)
    Admit 13 33
    Discharge 0 16

    HEARTSMAP had 100% sensitivity, correctly identifying all 13 patients that required a psychiatric admission. HEARTSMAP’s specificity was 32%, recommending discharge for 16 of the 49 patients that were ultimately sent home. Nevertheless, our initial results at BC Children’s demonstrated a trend toward reducing wait times and the odds of requesting a psychiatric consult as a result of implementing HEARTSMAP.

Registration and Training

  • 1. Who can register to use HEARTSMAP?

    HEARTSMAP is designed for clinicians such as physicians, nurse practitioners, registered nurses, social workers, etc. who typically assess and manage children/youth presenting to the emergency department or clinics with mental health complaints. Registration to use HEARTSMAP is also available to medical trainees, such as medical students, residents, and subspecialty fellows. HEARTSMAP is not intended for general public use.
    Registration is required for all users.

  • 2. What is required for registration?

    In order to register, you will need to provide your name, work email, setting where Open HEARTSMAP will be primarily used, clinician type, and location.

  • 3. Are there any associated costs with registration?

    No. HEARTSMAP is free for all registered users.

  • 4. Can I save and come back to the 3 training cases at a later time if I'm unable to complete them in one sitting?

    Yes. You can select “Save & Return Later” at the bottom of the training case page. You will then be provided with a return link for you to copy and save or email to yourself. This link will expire after 30 days.

  • 5. I've successfully scored my 3 training cases. Where will I find my username and password?

    An email containing your username and temporary password will be sent to the email you used for registration. You will be prompted to change your temporary password when you first login to use the tool.

  • 6. Can I receive CME credits for completing HEARTSMAP training?

    Yes. The University of British Columbia Division of Continuing Professional Development (UBC CPD) is fully accredited by the Committee on Accreditation of Continuing Medical Education (CACME) to provide study credits for continuing medical education for physicians. This course has been reviewed and approved by the UBC Division of Continuing Professional Development. This Group Learning course meets the certification criteria of the College of Family Physicians of Canada and has been certified by UBC CPD for up to 1.5 Mainpro+ credits. This activity is an Accredited Self-Assessment Program eligible for up to 1.5 MOC Section 3 credits (1.5 credit hours) as defined by the Maintenance of Certification Program of The Royal College of Physicians & Surgeons of Canada. Remember to visit MAINPORT ePortfolio to record your learning and outcomes (credits are automatically tripled). Each physician should claim only those credits he/she actually spent in the activity.

Using the HEARTSMAP Tool

  • 1. What information is required for each of the HEARTSMAP sections?

    In order to ensure complete documentation, each HEARTSMAP section requires:

    • Assessment Notes
    • A score (0-3)
    • An indication of whether resources are in place to address any highlighted concerns (for scores 1+).

    If these three sections are not sufficiently completed, you will not be able to continue on to the next HEARTSMAP section.

  • 2. Does my disposition plan have to correspond or match the HEARTSMAP tool's recommendations for management?

    Patient care ultimately resides with the clinician. HEARTSMAP is intended to guide users through a psychosocial assessment, but should not replace clinical judgment. Your disposition plan does not have to match the HEARTSMAP tool’s recommendations for management. How clinicians decide to access services, or consult psychiatric specialties, is at the discretion of the clinician.

  • 3. How do I print out the HEARTSMAP report?

    On the report page, select either “Download Report to Print” or “Email Report to Me”.

    1. Download Report to Print: Once the report shows up, click the printer icon in the top right corner of the web page. Your device will need to be connected to a printer in order to print the report.
    2. Email Report to Me: Once selected, the report will be emailed to the email address you used to register. Go to your email, open the report, and select Print from the File menu.
  • 4. Download Report to Print - Enable pop-up

    If you select “Download Report to Print”, but nothing downloads, your web browser’s pop-up blocker may be blocking it. To prevent this, click the pop-up blocker notification (found in or under the URL bar for most web browsers — see below) and select the allow pop-ups from tool.heartsmap.ca option.

    Google Chrome:

    pop-up-blocker-google-chrome

    Firefox:

    pop-up-blocker-firefox

    Safari: Go to Preferences under the Safari menu. Click on Security, then uncheck the box that says Block pop-up windows.

    pop-up-blocker-preferences-safari

  • 5. Can I de-activate my account?

    Yes. To deactivate your account, please contact us at heartsmap@bcchr.ca.

Access and Logging in

  • 1. How can I access HEARTSMAP?

    After registering to use the tool, users can access the tool by logging in our homepage: https://openheartsmap.ca/. We recommend using the most current versions of the following browsers when accessing Open HEARTSMAP: Google Chrome, Mozilla Firefox, Safari, Internet Explorer 10

  • 2. I've forgotten my username or password. How can I retrieve my username or reset my password?

    Your HEARTSMAP username is your work email address that you provided for registration.

    If you forget your password, click the “Lost your password?” link below the Log In button on the homepage.

    Once you enter your email address here and hit “Reset”, you will receive an email with directions to change your password.

  • 3. How do I change my password?

    To change your password, click the “Lost your password?” link below the Log In button on the homepage.

    Once you enter your email address here and hit “Reset”, you will receive an email with directions to change your password.

About MyHEARTSMAP

  • 1. What is MyHEARTSMAP?

    MyHEARTSMAP is a digital youth psychosocial assessment and management tool. It is adapted from HEARTSMAP, a psychosocial assessment tool developed by the Divisions of Pediatric Emergency Medicine and Pediatric Psychiatry at BC Children’s Hospital (BCCH).

  • 2. How does MyHEARTSMAP work?

    Youth fill out the online MyHEARTSMAP assessment tool, composed of 10 sections:

    • Home
    • Education and activities
    • Alcohol and drugs
    • Relationships and bullying
    • Thoughts and anxiety
    • Safety
    • sexual health
    • Mood and function
    • Abuse
    • Professionals and resources

    Each of these sections is allocated a score:

    • 0 for no concerns
    • 1 for mild concerns
    • 2 for moderate concerns
    • 3 for major concerns

    From these scores, recommendations for support are provided. These include consultation with a mental healthcare provider, referrals to community mental health services such as crisis response teams, social workers, youth health specialists, or redirection to an established care team.

  • 3. Who can use MyHEARTSMAP?

    Currently, MyHEARTSMAP is designed for researchers for clinical or academic purposes. MyHEARTSMAP is currently not intended for general public use.

    We intend for MyHEARTSMAP to be accessible to youth and families visiting acute and pediatric primary care settings as a downloadable application.

  • 4. Has the MyHEARTSMAP tool been evaluated?

    Yes. In late 2016 and early 2017, a series of focus groups were conducted where youth and parents provided iterative feedback on the MyHEARTSMAP tool development. The focus groups specifically focused on the tool’s approachability and interpretability.

    To test the inter-rater reliability of MyHEARTSMAP, 10 parents and 20 youth were recruited to assess 25 fictional cases using the MyHEARTSMAP tool. The results showed moderate to excellent agreement among the participants1.

    1 Virk P, Laskin S, Gokiert R, et al. MyHEARTSMAP: development and evaluation of a psychosocial selfassessment tool, for and by youth. BMJ Paediatrics Open 2019;3:e000493. doi:10.1136/ bmjpo-2019-000493

  • 5. How can the public access MyHEARTSMAP?

    Public access to the MyHEARTSMAP tool is at the discretion of primary care physicians who choose to incorporate the tool into their practice. If you are further interested in this tool, you may inform your clinician.

Registration

  • 1. Who can register to use MyHEARTSMAP?

    MyHEARTSMAP is designed for researchers for clinical or academic purposes. MyHEARTSMAP is currently not intended for general public use.MyHEARTSMAP is designed for researchers for clinical or academic purposes. MyHEARTSMAP is currently not intended for general public use.

  • 2. What is required for registration?

    In order to register, you will need to provide your name, work email, setting where MyHEARTSMAP will be primarily used, and location.

  • 3. Are there any associated costs with registration?

    No. MyHEARTSMAP is free for all registered users.

Using the MyHEARTSMAP Tool

  • 1. What information is required for each of the MyHEARTSMAP sections?

    Each section of the MyHEARTSMAP tool requires:

    • Information about the section (answered using guiding questions)
    • A score for the severity of concern (0-3)
    • If resources are in place to address any of the concerns (for scores 1+)

    If these three sections are not sufficiently completed, you will not be able to continue on to the next MyHEARTSMAP section.

  • 2. If I use MyHEARTSMAP in an Emergency Department, does a clinician’s recommendations for mental health management have to match the MyHEARTSMAP tool’s recommendations?

    Patient care ultimately resides with the clinician. MyHEARTSMAP is intended to guide users through a psychosocial assessment, but should not replace clinical judgment. The recommendations from a clinician do not have to match the MyHEARTSMAP tool’s recommendations for management. How clinicians decide to recommend support services is at the discretion of the clinician.

  • 3. How do I print out the MyHEARTSMAP report?

    On the report page, select either “Download Report to Print”.

    Download Report to Print: Once the report shows up, click the printer icon in the top right corner of the web page. Your device will need to be connected to a printer in order to print the report.

  • 4. Download Report to Print – Enable pop-up

    If you select “Download Report to Print”, but nothing downloads, your web browser’s pop-up blocker may be blocking it. To prevent this, click the pop-up blocker notification (found in or under the URL bar for most web browsers — see below) and select the allow pop-ups from tool.heartsmap.ca option.

    Google Chrome:

    pop-up-blocker-google-chrome

    Firefox:

    pop-up-blocker-firefox

    Safari: Go to Preferences under the Safari menu. Click on Security, then uncheck the box that says Block pop-up windows.

    pop-up-blocker-preferences-safari

  • 5. Can I deactivate my account?

    Yes. To deactivate your account, please contact us at heartsmap@bcchr.ca.

Access and Logging in

  • 1. How can I access MyHEARTSMAP?

    After registering to use the tool, users can access the tool by logging in our homepage: (insert website here). We recommend using the most current versions of the following browsers when accessing MyHEARTSMAP: Google Chrome, Mozilla Firefox, Safari, Internet Explorer 10

  • 2. I’ve forgotten my username or password. How can I retrieve my username or resent my password?

    If you forget your password, click the “Lost your password?” link below the Log In button on the homepage.

    Once you enter your email address here and hit “Reset”, you will receive an email with directions to change your password.

  • 3. How do I change my password?

    To change your password, click the “Lost your password?” link below the Log In button on the homepage.

    Once you enter your email address here and hit “Reset”, you will receive an email with directions to change your password.